Privacy Policy

Asmara Delights (M) Sdn Bhd [1267388-M] is committed to protecting your personal data in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA). This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us online or offline.

By accessing https://asmaradelights.my or communicating with us, you consent to the practices described in this policy.

1. Scope

This Privacy Policy applies to all personal data collected through our website, WhatsApp communication, and customer transactions.

2. What We Collect

We may collect the following personally identifiable information when you interact with us:

Full name, email, phone number, delivery address
Payment details (e.g., bank transfer, credit card, etc.)
Order history, communication preferences, and browsing activity
Account credentials (email & password) if you register with us

3. How We Use Your Data

We use your data to:

Process orders and arrange delivery
Respond to customer support and inquiries
Send transactional updates (order confirmations, receipts, etc.)
Send marketing emails (only if you opt-in)
Improve website functionality and user experience

4. Disclosure to Third Parties

Your data is kept confidential. However, we may share your information with trusted third parties only when necessary, including:

Payment processors
Courier/delivery services
IT and website service providers
Legal authorities (if required by law)

We do not sell or rent your personal data to any external party for marketing purposes.

5. Security Measures

We implement technical and organizational safeguards to protect your personal data from unauthorized access, misuse, or disclosure. However, please note that no online transmission is ever fully secure.

6. Cookies & Tracking

We may use cookies, pixel tags, and similar technologies to enhance your browsing experience. You may adjust your browser settings to decline cookies if you prefer, but some features may not function properly.

7. Children Under 13

We do not knowingly collect personal information from children under the age of 13. If you are under 13, please do not use our website or submit any information.

8. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to read their privacy policies independently.

9. Access & Correction

You may review and update your personal information at any time by logging into your account or contacting us directly. You may also request for data removal or deactivation of your account.

10. Opt-Out

If you have opted in to receive promotional emails and no longer wish to receive them, you may unsubscribe via the email footer or contact us to opt out.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website, and we encourage you to review the policy periodically.

12. Contact Us

If you have any questions or concerns regarding this policy, please contact us at:

Email: salessupport@asmaradelights.my
WhatsApp: 012-385 7019